Privacy Policy

Effective Date: January 29, 2014

Half Moon Etching LLC (“Half Moon Etching,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, request a quote, place an order, contact us, or otherwise interact with our business.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Mailing or shipping address
• Email address
• Telephone number
• Information provided when requesting a quote
• Product customization details
• Artwork, photographs, logos, or other files submitted for customization
• Order and transaction information
• Communications you send to us
• Other information you voluntarily provide through our website or by contacting us

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.

2. How We Use Your Information

Half Moon Etching LLC may use your information to:

• Respond to questions and quote requests
• Communicate with you about your order or project
• Create and personalize your requested products
• Process and fulfill orders
• Arrange shipping or delivery
• Process payments through applicable payment providers
• Provide customer service
• Maintain business and transaction records
• Improve our website, products, and services
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable laws and legal obligations

We will not use your personal information for purposes unrelated to our business without a lawful basis or, where required, your consent.

3. Custom Artwork and Images

Customers may provide photographs, logos, artwork, names, dates, or other information for the purpose of creating personalized products.
You are responsible for ensuring that you have the necessary rights or permission to provide artwork, photographs, logos, or other materials to Half Moon Etching LLC for customization.
We use submitted materials primarily to fulfill your requested project. We may retain project information as reasonably necessary for customer service, order records, business records, or to reproduce a previous order when requested.
We will not knowingly use a customer's personal photograph, artwork, or customized design for advertising or promotional purposes without appropriate permission.

4. Payment Information

When you make a purchase, payment information may be processed by a third-party payment provider.
Half Moon Etching LLC does not intentionally collect or store complete credit card numbers or other sensitive payment credentials on our website unless specifically stated otherwise.
Payment providers may have their own privacy policies and terms governing the information they process.

5. Information Sharing

We do not sell or rent your personal information.
We may share information when reasonably necessary to operate our business, including with:

• Payment processing providers
• Shipping and delivery providers
• Website hosting or technology providers
• Service providers assisting us with website operation or business functions
• Professional advisors when necessary
• Government agencies or law enforcement when required by law

We only intend to provide third parties with information reasonably necessary for the service they are providing.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to help operate the website, remember certain preferences, understand website usage, and improve the user experience.
Some third-party services used by our website may also use cookies or similar technologies.
You can generally adjust your browser settings to refuse or limit cookies. Disabling certain cookies may affect the functionality of portions of the website.

7. Third-Party Websites

Our website may contain links to third-party websites or services, including online marketplaces, payment providers, social media platforms, or other websites.
Once you leave our website, the privacy practices of the third-party website will apply. Half Moon Etching LLC is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.

8. Communications

If you contact Half Moon Etching LLC by email, telephone, text message, contact form, or another communication method, we may retain the communication and related information as reasonably necessary to respond to your request, provide customer service, or maintain business records.
If you receive promotional communications from us, you may request that we stop sending them by contacting us using the information provided below.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

10. Children's Privacy

Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website. If we become aware that we have received personal information from a child under 13, we will take reasonable steps to delete the information.

11. Retention of Information

We retain personal information for as long as reasonably necessary to:

• Fulfill orders and provide customer service
• Maintain business and tax records
• Resolve disputes
• Maintain records of custom projects
• Meet legal, accounting, or regulatory requirements

The length of time information is retained may vary depending on the type of information and the reason it was collected.

12. Your Privacy Choices

Depending on applicable law, you may have the right to:

• Request information about the personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Ask questions about how your information is used
• Opt out of certain promotional communications

Requests may be submitted using the contact information below. We may need to verify your identity before completing certain requests.

13. South Carolina Customers

Half Moon Etching LLC is located in South Carolina and operates primarily as a small business serving customers through online and direct transactions.
We will handle personal information in accordance with applicable federal and state privacy laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, technology, or applicable laws.
When we make changes, we will update the “Effective Date” at the top of this policy.
We encourage you to periodically review this page for the most current version of our Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or how Half Moon Etching LLC handles personal information, please contact us: